Responsible Gaming at fp999

Our Commitment to Responsible Gaming

fp999 is deeply committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. We believe that gambling, when approached with clear boundaries and self-awareness, can be an enjoyable form of entertainment. However, we also recognise that for some individuals, gambling can become problematic — and we take that responsibility seriously.

This page outlines the responsible gaming tools, policies, and resources that fp999 provides. Whether you want to set spending limits, take a break, or exclude yourself entirely, our platform is built to support your wellbeing alongside your entertainment.

21+ Age Restriction

fp999 is strictly an adult platform. Players must be 21 years of age or older to register, deposit, and participate in any game or betting activity. This is a non-negotiable condition of using our services. We actively take steps to verify the age of players during the KYC process, and any account found to belong to a person under 21 will be immediately closed and all funds returned to the depositor.

Parents and guardians in Bangladesh are strongly encouraged to use parental control software to restrict access to online gambling platforms for minors in their household. If you suspect that a person under 21 has accessed fp999, please contact us immediately at [email protected].

Deposit Limits

One of the most effective tools for responsible gaming is controlling how much you deposit into your account. fp999 allows players to set personal deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes immediate effect. Raising a limit requires a cooling-off period before it becomes active, so that impulsive decisions cannot immediately override a sensible cap.

• Daily deposit limit — set the maximum amount you can deposit per calendar day
• Weekly deposit limit — a rolling 7-day cap to manage your weekly spend
• Monthly deposit limit — the broadest control, ideal for longer-term budget management

To set or adjust your deposit limit, log in to your fp999 account and navigate to the account settings, or contact our support team at [email protected] and we will assist you promptly.

Time-Out Features

If you feel you need a short break from gambling but are not ready for a full self-exclusion, fp999 offers flexible time-out options. A time-out temporarily suspends your ability to place bets or make deposits, giving you a window to reset and reflect without permanently closing your account.

• 24-hour time-out — a brief cooling-off period for impulsive moments
• 7-day time-out — a week-long pause, suitable if gambling is feeling stressful
• 30-day time-out — a full month away from the platform to reassess your habits

Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming tool available at fp999. When you self-exclude, your account is blocked for a minimum period of your choosing — typically 6 months or longer. During this time, you will not be able to log in, deposit, or participate in any games. Our team will also suppress any marketing communications sent to you during the exclusion period.

To initiate self-exclusion, contact our support team directly at [email protected] with the subject line 'Self-Exclusion Request'. Our team will process your request within 24 hours and confirm the exclusion by email. If you wish to re-open your account after the exclusion period, you will need to complete a fresh identity and age verification to ensure the exclusion has achieved its intended benefit.

Reality Check Reminders

It is easy to lose track of time when playing online games or placing cricket bets. fp999 supports reality check notifications that alert you after a set period of continuous play — for example, every 30 or 60 minutes. When the reminder appears, you will see a summary of how long you have been playing and how much you have wagered in that session, giving you a clear, data-driven moment to decide whether to continue or stop.

Reality check reminders are entirely voluntary. You can configure the frequency or disable them at any time through your account settings. We recommend all players — regardless of their experience level — keep reminders active to maintain awareness of their session length and spending.

Tips for Gambling Responsibly

Responsible gaming starts with simple, practical habits. Whether you enjoy cricket betting during BPL season, spinning slots, or playing live casino games, these tips will help you keep gambling in its proper place — as entertainment, not a livelihood.

• Only gamble with money you can genuinely afford to lose — never bet rent, food, or bill money
• Set a session budget before you start, and stop when that budget is gone — do not chase losses
• Take regular breaks — step away from the screen every hour to maintain a healthy perspective
• Gambling while tired, stressed, or emotionally upset impairs your judgement — avoid playing in those states
• Do not gamble under the influence of alcohol or any other substances that affect decision-making
• Balance gambling with other leisure activities — social connections, hobbies, and physical exercise all contribute to overall wellbeing